What We Collect and Why We Use It
We collect the information you provide when you register — your name, email address, phone number, and the payment method you choose to link to your account. When you deposit via bKash, Nagad or Rocket, we record the transaction reference and wallet identifier tied to that
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transfer. We do not store your full mobile banking PIN or password at any point. Browsing behaviour on our platform — pages visited, session length, device type — is logged to keep the lobby running smoothly and to surface the right content for your account. If
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you contact our support team, the conversation history is retained to help resolve future queries faster. We may share limited data with payment processors and identity verification services strictly to complete a transaction or confirm your account status. We do not sell, rent or trade your
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personal data to marketing agencies or unconnected third parties. Retention periods vary by data type: account identifiers are held for as long as your account remains active, while transaction logs are kept for the period required by applicable compliance obligations in eligible regions. You may request
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a summary of what we hold at any time through the support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.